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What is the Customer Agility Framework ™

The Customer Agility Framework ™ is an evolution upon the Agile Manifesto rather than the existing Agile Frameworks. It contains contains two missing links in agile organizational design firstly “What work should be done” and secondly “How can work be qualified as impactful”. It is not just focused on outputs but rather takes a holistic […]

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What is Customer Agility ™

Customer Agility ™ is an evolution upon prior understandings of Customer Agility so that the entire organisation is focused on delivering the best possible experience to the end customers as part of both the requirements process and the organizational design. It does this by utilizing Artificial Intelligence (AI) to seek patterns in customer (interaction and […]

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